Refund policy

Returns – Goods may not be returned for credit except with the Seller’s permission, and then only in strict compliance with the Seller’s return shipment instructions. Certain items may not be returned for credit. These items include, but are not limited to: reagents and products that have passed their expiration dates; custom products; products missing labels; and parts. Any returned items may be subject to a fee (whether restocking or processing) and must be returned within 30 days of purchase.