Terms and Conditions

Last Updated: June 2026

Acceptance

By accessing or using Volu-Sol's website, placing an order, or utilizing any products or services offered by Volu-Sol, you agree to be bound by these Terms and Conditions. No modification, amendment, or waiver of these Terms and Conditions shall be binding upon Volu-Sol unless agreed to in writing and signed by an authorized officer of the company.

Delivery, Claims, and Delays

If shipping and handling charges are quoted or invoiced, they may include charges in addition to actual freight costs.

Delivery of goods to the carrier at Seller's shipping point shall constitute delivery to Buyer, and Buyer shall bear all risk of loss or damage during transit.

Seller reserves the right to:

Determine the method of shipment.
Make deliveries in installments.
Invoice each installment separately.

Delay in delivery of any installment shall not relieve Buyer of its obligation to accept remaining deliveries.

Buyer must notify Seller in writing of any shortages, defects, damages, or discrepancies within ten (10) business days of receipt and must hold the goods pending Seller's instructions. Failure to provide timely notice constitutes acceptance of the goods.

Seller shall not be liable for delays caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, embargoes, transportation failures, supply shortages, or other force majeure events. Delivery schedules shall be extended accordingly.

Allocation of Goods

If Seller is unable to meet total demand for products, Seller may allocate available inventory among customers in a manner Seller deems fair and practical without liability for any resulting shortage.

Privacy Policy

Information We Collect

Volu-Sol may collect personal information including:

Name
Company name
Mailing address
Email address
Telephone number
Payment information
Account and order history

Information is collected when users:

Visit the website
Submit forms
Request information
Place orders
Register for services
Contact customer support

Providing personal information is voluntary; however, some services may not be available without certain information.

Use of Information

Volu-Sol uses collected information to:

Process orders and transactions
Provide customer support
Respond to inquiries
Maintain business records
Improve products and services
Comply with legal and regulatory requirements

Data Security

Volu-Sol utilizes commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Information Sharing

Volu-Sol does not sell, rent, or trade customer personal information to third parties.

Information may be shared only when necessary to:

Process payments
Fulfill orders
Comply with legal obligations
Protect the rights, property, or safety of Volu-Sol, its customers, or others

SMS Communications Policy

By voluntarily providing a mobile phone number and opting in to receive text messages, users consent to receive SMS communications from Volu-Sol regarding:

Order confirmations
Shipping updates
Customer service communications
Account notifications
Business-related updates

Message frequency may vary.

Message and data rates may apply.

Users may opt out of SMS communications at any time by replying STOP to any message.

For assistance, users may reply HELP or contact Volu-Sol directly.

SMS Data Privacy

Volu-Sol does not sell, rent, share, disclose, or distribute mobile phone numbers, SMS consent information, or SMS opt-in data to third parties or affiliates for marketing or promotional purposes.

No mobile opt-in data will be shared with third parties or affiliates.

SMS consent information is used solely for the purpose of providing the SMS communications requested by the user.

Payment Terms

Unless otherwise agreed in writing, payment is due upon receipt of invoice.

Customers seeking payment terms must complete and receive approval through Volu-Sol's credit application process.

If Buyer fails to make payment when due, Seller may:

Suspend shipments
Modify payment terms
Require payment in advance
Cancel orders
Pursue collection remedies available by law

Buyer agrees to pay all costs associated with collection efforts, including reasonable attorney fees, court costs, and accounting expenses.

Taxes and Government Charges

Buyer is responsible for all applicable taxes, duties, customs fees, inspection fees, and governmental charges associated with the purchase of products unless a valid exemption certificate is provided at the time of sale.

Pricing

Prices are subject to change without notice.

Written quotations remain valid for ninety (90) days unless otherwise stated.

Seller reserves the right to adjust prices due to increases in raw materials, transportation, tariffs, taxes, regulatory costs, or other factors outside Seller's control.

Warranties

Seller warrants only that products shall conform to the specifications or descriptions provided by Seller at the time of sale.

EXCEPT AS EXPRESSLY STATED HEREIN, SELLER DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Seller's warranty shall not apply where products have been improperly handled, stored, altered, mixed, used outside intended purposes, or used contrary to instructions or industry standards.

Compliance with Laws and Regulations

Seller represents that products are manufactured in compliance with applicable federal, state, and local laws and regulations to the best of Seller's knowledge.

Buyer is solely responsible for ensuring compliance with laws applicable to Buyer's use, resale, handling, transportation, storage, export, and disposal of products.

Buyer's Use of Products

Unless otherwise specified in writing, products sold by Volu-Sol are intended for professional, laboratory, industrial, manufacturing, or commercial applications.

Buyer is responsible for:

Determining product suitability
Conducting necessary testing and validation
Following all applicable laws and regulations
Providing proper warnings to employees, contractors, and customers

Buyer acknowledges that Seller may not have tested products for every possible application and assumes all risks associated with Buyer's use of the products.

Indemnification

Buyer agrees to defend, indemnify, and hold harmless Volu-Sol, its officers, directors, employees, agents, successors, and assigns from any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorney fees, arising from:

Buyer's use of products
Buyer's resale of products
Buyer's violation of applicable laws
Buyer's breach of these Terms and Conditions

Returns

Products may not be returned without prior written authorization from Seller.

Authorized returns must:

Be requested within thirty (30) days of purchase
Be returned according to Seller instructions
Be in original condition unless defective

The following items are generally not eligible for return:

Custom products
Special-order products
Expired products
Opened products
Products with missing labels
Parts and components

Defective Products

Buyer must notify Seller in writing of any alleged defect within ten (10) business days of receipt.

Upon verification of a defect, Seller may, at its sole discretion:

Replace the product
Repair the product
Issue a credit or refund

Seller's liability shall not exceed the original purchase price of the product.

Restocking Fees

Approved returns may be subject to a restocking fee based on product condition, return circumstances, and administrative costs.

Applicable fees will be communicated prior to return authorization.

Backorders

If a product is unavailable at the time of order, Seller may place the item on backorder and provide an estimated delivery date.

Buyer may cancel backordered items prior to shipment without penalty.

Additional freight charges may apply for separate shipments.

Export Compliance

Volu-Sol products and services are subject to United States export laws and regulations.

Customers agree to comply with all applicable export control laws, sanctions programs, embargoes, and international trade regulations.

Products may not be exported, re-exported, transferred, or used in violation of any applicable law.

Limitation of Liability

To the fullest extent permitted by law, Seller shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, business interruption, or loss of data arising from the use of Seller's products or services.

Seller's total liability for any claim shall not exceed the amount paid by Buyer for the specific product giving rise to the claim.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.

Any legal action arising out of these Terms shall be brought exclusively in the state or federal courts located in Utah.

Contact Information

Volusol
1736 H Ave
Tooele, UT 84074
United States